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CMOs, CROs, VPs of Customer
Success, and Strategic Account
Managers
Hire Us to Help Them Achieve Targeted Growth
for their Organizations
Let’s Talk
The glue binding your customers to you isn’t as strong as you think. 71% of B2B customers are willing to switch suppliers whenever necessary. The key to eliminating strategic account defections is to become essential to your customer.
(Source: Strategic Account Management Association)
(Source: Strategic Account Management Association)
The glue binding your customers to you isn’t as strong as you think. 71% of B2B customers are willing to switch suppliers whenever necessary. The key to eliminating strategic account defections is to become essential to your customer.
(Source: Strategic Account Management Association)
(Source: Strategic Account Management Association)
The glue binding your customers to you isn’t as strong as you think. 71% of B2B customers are willing to switch suppliers whenever necessary. The key to eliminating strategic account defections is to become essential to your customer.
(Source: Strategic Account Management Association)
(Source: Strategic Account Management Association)
“

Our Services

Customer Engagement Assessment

Customer Engagement Assessment

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Strategic Roundtables

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Industry
Think Tanks

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In-Depth
Interviews

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Ideation
Labs

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Customer
Advisory Boards

The Congruity Group creates unique environments for B2B conversations that cement customer relationships and spark epiphanies . . . 

which means you have the insights you need to make strategic decisions that help you retain and expand your key accounts . . . 

so that you have more predictable growth.

Hear what people are saying about what strategic customer engagement can do for B2B organizations.

“My first experience with Congruity was, “Oh man! We’re in the major leagues now.”

Alex Frommeyer

CEO,
Beam Benefits

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“It’s crucial for a supplier to help their customers’ customer, and that’s what Congruity does. At all times they are focused on our endgame and our success.”

Denise Freier

President and CEO,
Strategic Account Management Association,
IBM Sales Leadership for 40 years

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“In all my years working in innovation strategy, I have not come across many companies that can build effective advisory boards like Congruity. This is relationship art and skill combined. Partnering with Congruity is smart, long-term growth thinking.”

Tracy Hazzard

Inc.com Columnist | CEO, Podetize.com

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We do the heavy lifting.
You get the results.

The outcomes-driven team at The Congruity Group does the heavy lifting for you. We design and execute customer insight programs that engage the decision-makers from your strategic accounts. These conversations uncover insights and spark epiphanies, co-creating business value for you and your most valued customers. But it doesn’t stop there. We turn the conversations into action to ensure these initiatives deliver a robust ROI.

 

Our programs deliver:

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Exceptional Return on Investment
Vector (4)
Passionate customer advocates
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Deeper, more trusting customer relationships
Vector (5)
Confidence that your strategies are on point
Vector (4)
Increased retention & expansion of your strategic accounts
Vector (3)
Predictable growth for your organization

Here’s where to start:

Step 1

Schedule a Discovery Call

Let’s hop on a call to see which of our strategic customer engagement programs fits best for your organization.

Step 2

Engage Your Strategic Accounts

Together we will design and deliver customer conversations that give you every advantage for growing your business.

Step 3

Retain & Expand Your Strategic Accounts

With guidance from your key customers, ensure the acceleration of your organization.

Learn more about our Customer Insight Programs

Learn More

Our Clients
Regularly Report

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Retention of customers who serve on their Customer Advisory Boards

Double Digit

Expansion in revenue-related activity among key accounts
0 +
Expansion in revenue-related activity among key accounts

Up to 10X

Return on Investment of customer engagement initiatives

What We Know to Be True

happy-customer
Your customers already know the answers to your questions.
competitors
Strategic customer engagement mitigates the risk of losing to your competitors.
decision-making
The best decision you can make for your company is to ask your customers to help.
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Companies give themselves The Rarest Advantage when they have strategic conversations with their customers.
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Companies out-perform the competition when they add their key customers to their team.
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Companies gain market share when they ask the market what they want and how they want it.
Blogs
Press Release
Appearances

Schedule your discovery call

Let’s connect to see how Congruity can help.
Contact Us

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