The Congruity Group welcomes Melissa Marks as the company’s Vice President of Client Success. Melissa will be responsible for the creation and execution of all marketing strategies to drive revenue and grow the Congruity brand, as well as ensuring operational excellence and flawless delivery to clients.
“We are honored that Melissa has chosen to join the Congruity team,” says CEO, Betsy Westhafer, “Melissa is an experienced leader and brings with her an extensive background in customer engagement, including building and running Customer Advisory Boards.”
Melissa joins The Congruity Group most recently from a marketing leadership role with Shumsky/Boost Engagement where she ran multiple customer-facing programs.
“I’m so excited for this opportunity to join a growing company with international reach,” Marks said. “Working with high-growth companies to develop and execute their customer engagement strategies is meaningful and important work, and I couldn’t be happier to join the growing team at Congruity.”
Marks will be developing and implementing an overall corporate marketing strategy, ensuring the flawless delivery of customer initiatives, and building out the team of program managers and customer engagement strategists at Congruity.
About The Congruity Group
The Congruity Group helps B2B, high-growth organizations design and execute meaningful strategic dialogue with their key customers to accelerate the growth and value of their clients’ organizations. Their in-person and digital Customer Advisory Boards help ensure market alignment while providing valuable peer-to-peer executive engagement. The Congruity Group serves global clients from their headquarters in Dayton, Ohio.