In her appearance on The Logistics of Logistics podcast, Betsy Westhafer discusses building a high growth, customer-focused 3PL with the host, Joe Lynch. In Betsy’s experience, the difference between a high growth company and a low growth company is customer focus. The companies that build their entire business around the customer and customer engagement become market leaders. Betsy is the CEO of The Congruity Group and has years of experience in helping other companies improve their customer focus. Click the link to listen to her outline the strategies your company needs to adopt for success today:  Building a High Growth, Customer-Focused 3PL with Betsy Westhafer